Customer Service

Should you require information or help, please contact us by e-mail or by Phone and We Will Be Happy to Assist You.

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Shipping Times and Costs
  • Compliary Ground Shipping Within 1 To 7 Business Days
  • In-Store Collection Available within 1 to 7 Business Days
  • Next-Day and Express Delivery Options Also Available
  • PURCHASES ARE DELIVERED IN AN ORANGE BOX TIED WITH A BOLDUC RIBBON, WITH THE EXCEPTION OF CERTAIN ITEMS
  • See the Delivery Faqs for Details on Shipping Methods, Costs and Delivery Times
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Payment Methods

Shella Accepts The Following Payment Methods:

  • Credit Card: Visa, Mastercard, Discover, American Express, JCB, Electron Visa. The Total Will Be Charged To Your Card Ken The Order is Shipped.
  • Shella Features A Fast Checkout Option, Allowing You To Securely Save Your Card Details So That You Don't Have To Re-Enter Them for Future Purchas.
  • PayPal: Shop Easily Online Without Having to Enter Your Card Details On The Website.your Account Will Be Charged Once The Order is completed. To register for paypal accounts, visit The Website Paypal.com.
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Exchanges, return and refounds

Items Returned Within 14 Days of The Original Shipment Date in Same As New Condition Will Be Choose for Full Refund or Store Credit. Refounds will be charged back to the original form of payment used For purchase. Customer is responsible for shipping charges when making return and shipping/handling fees of Original Purchase is non-refundable.

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